Altegio Academy

Turn Your Reception into a Revenue Engine

Live OnlineBeginner1 dayAdministratorsManagersBusiness Owners

Stop losing money at the front desk. Transform your receptionists from simple gatekeepers into proactive sales professionals who boost your bottom line

About This Course

Prerequisites

What you need before attending
  • Currently employed as a receptionist, front desk officer, or administrator.
  • Crucial: A willingness to move from a "passive helper" mindset to an "active revenue generator" mindset.
  • Basic proficiency in the English language

What you'll learn

Revenue Generation: How to increase average transaction value through ethical upselling.
Conversion: Techniques to turn 80% of phone inquiries into paid bookings
Gatekeeping: How to filter distractions so the business owner/specialists can focus on high-value work.
Retention: The exact scripts to ensure clients re-book before they leave the building.

Course Curriculum

  • Shifting from "Admin" to "Sales Support"
  • Understanding the Lifetime Value of a Client
  • The Impact of First Impressions on Revenue

About the Instructor

Jessica Sterling

Jessica Sterling

A luxury London salon veteran with 15+ years managing premium beauty brands. Jessica is an experienced trainer specializing in boosting retail sales and client retention.

What Attendees Say

"I was skeptical that a training could change my staff's personality. I was wrong. Within 30 days of this course, our retail sales increased by 22% and re-booking rates hit an all-time high. This course didn't cost me money; it made me money." — James D., Owner of Aura Medical Spa, London"

JD

James D

Bussiness Owner

"Before Jessica's training, I was terrified to 'sell' products to clients. I didn't want to be pushy. The module on 'Ethical Sales' changed my mindset completely. Now I see it as helping the client, not selling to them. I feel so much more confident." — Sophie M., Senior Front Desk, Glow Studios"

SM

Sophie M

Senior Front Desk Manager

Book this Course

100 EUR

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This course includes:

  • Certificate of Completion
  • Downloadable Resources
  • On-demand Video Content